Frequently Asked Questions
Everything you need to know about your OzCharge shopping experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Please visit our returns portal to start your request.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart for the best fit.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options including Afterpay and Klarna.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive a tracking number via email to monitor your package's journey.
Are your materials sustainably sourced?
At OzCharge, we prioritize ethical manufacturing and use high-quality, durable fabrics designed to last through every season.